Why Schoenfelder
35 years
and 18,640+ renovation projects completed
With our many years of expertise in phased renovations and occupied spaces, we ensure your operations continue smoothly while we transform your space. Our proven approach combines careful planning, skilled execution, and constant communication to minimize disruption to your business.
The Schoenfelder Difference
Total Quality Management
The Client Experience is our primary focus. Schoenfelder was founded on the principle of providing excellent customer service. When founder Mark Schoenfelder was enrolled in business school, he was exposed to Total Quality Management. Mark quickly incorporated what he learned into how we manage our projects and keep the customer in the spotlight. After 35 years, it is a cornerstone of our business, and we see the results of TQM daily.
Schoenfelder Renovations believes
If you want more of something, consistently track and measure it.
We want our clients to be very happy and to choose Schoenfelder again and again. Each client is surveyed at the completion of the project to measure their experience working with us. We strive for "Excellent" ratings and for clients to report that they are "Highly Likely" to choose Schoenfelder again. Each Project Manager's scores are tracked, and they earn their next project based on the experience they provide to their clients. Our tracking and measuring have resulted in the company averaging a 4.5 on a 5-point scale since we implemented this initiative.
Solutions-first approach
Our clients depend on Schoenfelder to find solutions to their problems. We work with our full-time safety coordinator and extensive network of industry experts to find ways to get your project done on budget & safely for site staff, contractors, guests, or residents.
Progress tracking that
reduces stress
We provide constant communication with live scheduling that shows our progress task by task, room by room. Our clients always know what is coming up next. The predictability and progress lowers their stress and helps them be prepared for the next phase.
Tailored renovations that
meet your priorities
Every client has different priorities. Some prioritize quick project completion, others need to minimize interruptions, and all want to curtail expenses. We partner with our clients to carefully plan the project to ensure success. The plan may include demobilizing during busy times, building temporary walls, or working around the clock to maximize the client's revenues. Our team will listen, adapt, and find solutions to deliver a beautiful and successful renovation project.
Nationwide network and local service
Our large team of project managers, site supervisors, and estimators can handle the volume and demands of your project. After completing over 19,000 projects in all 50 states and multiple US territories, we have worked nearly everywhere and have existing relationships all across the country. This enables us to deliver a more efficient and higher-quality project when we work with the same trusted subcontractors & suppliers consistently.
How we work
Here's how we move your project from start to finish.
Pre-construction & Phasing
Most of our projects take place in occupied spaces. We work with your team to develop phasing plans that minimize revenue displacement and come up with effective strategies to mitigate challenges. We identify potential bottlenecks then suggest solutions and alternatives during this time.
Estimating
Utilizing our eight person estimating team, we analyze your project and provide clear, detailed breakdowns of pricing and alternatives.
Scheduling
Delivering a project on time is paramount to its success. Our team creates a detailed schedule that will be used by our onsite team and shared with you and your staff. Our 24/7 updates communicate predictable progress.
Construction
Our project managers build the right sized team of experienced installers to help you achieve success. On project completion we survey every client to measure happiness and learn how we can improve.
Ready to get started?
Transform your commercial space with Schoenfelder. Whether you need a project estimate, want to join our contractor network, or become a trusted supplier, we're ready to connect.